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trustpilot
Explore features
Our AI agents handle tasks, learn from behavior, and adapt in real-time giving you more time to focus on what matters.
Workflow Time Optimizer
Analyze how long tasks take across workflows and get AI-driven suggestions to reduce delays and boost speed.
Custom AI agent builder
Build specialized AI agents using your own rules, APIs, and task flows no coding required.
Smart chatbot
Handles inquiries, books calls, and shares real-time updates.
Insight engine
Get instant analytics, trends, and predictive insights.
Auto-dispatch agent
ssign jobs by location and timing no manual work.
Smart document agent
Auto-fill, verify, and send contracts, invoices, and reports fully secure and compliant.
Form Intelligence
AI-powered form analysis that extracts, validates, and routes form data in real time no manual review needed.
THE KONEKT PLATFORM
Everything your support team needs. Connected.
Bring conversations, customer context, and your team together. One focused workspace for thoughtful support, without the busywork.
Shared inbox
Every customer conversation in one place, with clear ownership and nothing left behind.
Live chat
Meet customers in the moment and keep the conversation moving without losing context.
AI assistant
Help your team draft thoughtful replies and spend less time on repetitive work.
Ticket management
Turn requests into organized work. Track progress, priorities, and the next step.
Knowledge base
Make helpful answers easy to find, for your customers and the people supporting them.
Automation workflows
Keep everyday work flowing with consistent routing, updates, and follow-through.
Customer profiles
Bring the customer’s history into view so every reply starts with understanding.
Reporting & analytics
Understand your support workload, spot trends, and see where your team can improve.
Team collaboration
Share context, coordinate handoffs, and solve customer questions together.
Start with the heart of your support workflow.
Take a closer look at the shared inbox and see how your team can turn incoming conversations into clear, coordinated action.
