Plans for every stage of your company
Find the package that matches your needs with the flexibility to grow and scale anytime.
Plans for every stage of your company
Find the package that matches your needs with the flexibility to grow and scale anytime.
Plans for every stage of your company
Find the package that matches your needs with the flexibility to grow and scale anytime.
Konekt Starter
7,900 kr. / mo
Everything you need to get started
3 agents
Shared inbox
Ticketing
Core Analytics
Customer profiles
Best value for growing teams
Konekt Team
17,900 kr. / mo
For growing support teams
7 agents
Knowledge base
Live chat
Advanced analytics
Advanced automations
Konekt Business
39,900 kr. / mo
For teams that need more control
15 agents
Advanced reporting
Priority support
API access
All features included
Trusted by 40,000 sales team worldwide
Founding
5.900 kr. / mo.
Starter
7.900 kr. / mo.
Team
17.900 kr. / mo.
Business
39.900 kr. / mo.
Price & users
Monthly price
5.900 kr. / mo.
7.900 kr. / mo.
17.900 kr. / mo.
39.900 kr. / mo.
Included agents
5
3
7
15
Additional agents
+1.500 kr.
+1.500 kr.
+1.500 kr.
+1.250 kr.
6 month price guarantee
Email domains & addresses
Email addresses per domain
10
5
15
25
Email domains
2
1
2
3
Additional email address (Set of 5)
+1,000 kr. / mo.
+1,000 kr. / mo.
+1,000 kr. / mo.
+750 kr. / mo.
Additional email domain
+1,500 kr. / mo.
+1,500 kr. / mo.
+1,500 kr. / mo.
Inbox & Tickets
Unlimited tickets
Unlimited customers
Combined inbox
Custom ticket statuses
Categories
Subcategories
Ticket assignment
Internal notes
Ticket search
Saved views
Collision detection
Soon
Customer Data
Customer profiles
Company profiles
Customer ticket history
Customer tier & lifetime value
Custom customer fields
Customer segmentation
Advanced customer data
Soon
Automation
Pre-built automations
Custom automations
Multiple conditions/actions
Advanced workflows
Soon
Escalation workflows
Soon
Analytics & Reporting
Essential analytics
Team analytics
SLA & response analytics
Backlog analytics
Customer analytics
Advanced filtering
Custom analytics reports
Shareable analytics reports
Password-protected sharing
Scheduled reports
Soon
Knowledge Base
Internal knowledge base
Beta
Public knowledge base
Soon
Knowledge base branding
Soon
Custom knowledge base domain
Soon
+1,500 kr. / mo.
Knowledge base analytics
Soon
Advanced knowledge base analytics
Soon
Customer Portal
Customer portal
Soon
Ticket submission
Soon
Customer ticket history
Soon
Knowledge base access
Soon
Portal branding
Soon
Custom portal domain
Soon
+1,500kr. / mo.
Channels
Live chat
Soon
Additional channels
Soon
Teams & Routing
Teams
Soon
Team assignment
Soon
Automatic routing
Soon
Advanced routing
Soon
Escalation rules
Soon
SLA
SLA tracking
Default SLA
SLA by priority
Business hours
Custom SLA configurations
Soon
SLA by category
Soon
Multiple SLA policies
Soon
Integrations & API
Integrations
Soon
API access
Soon
Webhooks
Soon
Higher API limits
Soon
Advanced integration capabilities
Soon
Files & Storage
Email attachments
File library
File storage
10 GB
10 GB
25 GB
File access controls
Soon
File version history
Soon
Additional storage
+500 kr. / 5 GB
+500 kr. / 5 GB
+500 kr. / 7,5 GB
Reply Templates
Reply templates
Unlimited
10
Unlimited
Unlimited
Template categories
Email Signatures
Signature templates
Custom signature content
Multiple signature styles
Soon
Advanced signature design
Soon
AI - Additional add on (Paid seperatly)*
AI reply drafting
Soon
AI rewriting
Soon
AI categorization
Soon
AI automatic translation
AI sentiment
Soon
AI assignment
Soon
AI knowledge assistance
Soon
Knowledge-trained AI
Soon
AI learns your team's style
Soon
Advanced AI capabilities
Soon
AI usage is included with every Konekt plan. Need more? Add additional usage as your team grows.
Team & Permissions
Standard roles
Multiple teams
Soon
Advanced permissions
Soon
Custom roles
Soon
Administration
Audit log
Beta
Support
Standard support
Priority support
Dedicated support
Direct founder access
Founding
5.900 kr. / mo.
Starter
7.900 kr. / mo.
Team
17.900 kr. / mo.
Business
39.900 kr. / mo.
Price & users
Monthly price
5.900 kr. / mo.
7.900 kr. / mo.
17.900 kr. / mo.
39.900 kr. / mo.
Included agents
5
3
7
15
Additional agents
+1.500 kr.
+1.500 kr.
+1.500 kr.
+1.250 kr.
6 month price guarantee
Email domains & addresses
Email addresses per domain
10
5
15
25
Email domains
2
1
2
3
Additional email address (Set of 5)
+1,000 kr. / mo.
+1,000 kr. / mo.
+1,000 kr. / mo.
+750 kr. / mo.
Additional email domain
+1,500 kr. / mo.
+1,500 kr. / mo.
+1,500 kr. / mo.
Inbox & Tickets
Unlimited tickets
Unlimited customers
Combined inbox
Custom ticket statuses
Categories
Subcategories
Ticket assignment
Internal notes
Ticket search
Saved views
Collision detection
Soon
Customer Data
Customer profiles
Company profiles
Customer ticket history
Customer tier & lifetime value
Custom customer fields
Customer segmentation
Advanced customer data
Soon
Automation
Pre-built automations
Custom automations
Multiple conditions/actions
Advanced workflows
Soon
Escalation workflows
Soon
Analytics & Reporting
Essential analytics
Team analytics
SLA & response analytics
Backlog analytics
Customer analytics
Advanced filtering
Custom analytics reports
Shareable analytics reports
Password-protected sharing
Scheduled reports
Soon
Knowledge Base
Internal knowledge base
Beta
Public knowledge base
Soon
Knowledge base branding
Soon
Custom knowledge base domain
Soon
+1,500 kr. / mo.
Knowledge base analytics
Soon
Advanced knowledge base analytics
Soon
Customer Portal
Customer portal
Soon
Ticket submission
Soon
Customer ticket history
Soon
Knowledge base access
Soon
Portal branding
Soon
Custom portal domain
Soon
+1,500kr. / mo.
Channels
Live chat
Soon
Additional channels
Soon
Teams & Routing
Teams
Soon
Team assignment
Soon
Automatic routing
Soon
Advanced routing
Soon
Escalation rules
Soon
SLA
SLA tracking
Default SLA
SLA by priority
Business hours
Custom SLA configurations
Soon
SLA by category
Soon
Multiple SLA policies
Soon
Integrations & API
Integrations
Soon
API access
Soon
Webhooks
Soon
Higher API limits
Soon
Advanced integration capabilities
Soon
Files & Storage
Email attachments
File library
File storage
10 GB
10 GB
25 GB
File access controls
Soon
File version history
Soon
Additional storage
+500 kr. / 5 GB
+500 kr. / 5 GB
+500 kr. / 7,5 GB
Reply Templates
Reply templates
Unlimited
10
Unlimited
Unlimited
Template categories
Email Signatures
Signature templates
Custom signature content
Multiple signature styles
Soon
Advanced signature design
Soon
AI - Additional add on (Paid seperatly)*
AI reply drafting
Soon
AI rewriting
Soon
AI categorization
Soon
AI automatic translation
AI sentiment
Soon
AI assignment
Soon
AI knowledge assistance
Soon
Knowledge-trained AI
Soon
AI learns your team's style
Soon
Advanced AI capabilities
Soon
AI usage is included with every Konekt plan. Need more? Add additional usage as your team grows.
Team & Permissions
Standard roles
Multiple teams
Soon
Advanced permissions
Soon
Custom roles
Soon
Administration
Audit log
Beta
Support
Standard support
Priority support
Dedicated support
Direct founder access
Founding
Starter
Team
Business
Price & users
Monthly price
7.900 kr. / mo.
Included agents
3
Additional agents
+1.500 kr.
6 month price guarantee
Email domains & addresses
Email addresses per domain
10
Email domains
2
Additional email address (Set of 5)
+1,000 kr. / mo.
Additional email domain
+1,500 kr. / mo.
Inbox & Tickets
Unlimited tickets
Unlimited customers
Combined inbox
Custom ticket statuses
Categories
Subcategories
Ticket assignment
Internal notes
Ticket search
Saved views
Collision detection
Soon
Customer Data
Customer profiles
Company profiles
Customer ticket history
Customer tier & lifetime value
Custom customer fields
Customer segmentation
Advanced customer data
Soon
Automation
Pre-built automations
Custom automations
Multiple conditions/actions
Advanced workflows
Soon
Escalation workflows
Soon
Analytics & Reporting
Essential analytics
Team analytics
SLA & response analytics
Backlog analytics
Customer analytics
Advanced filtering
Custom analytics reports
Shareable analytics reports
Password-protected sharing
Scheduled reports
Soon
Knowledge Base
Internal knowledge base
Beta
Public knowledge base
Soon
Knowledge base branding
Soon
Custom knowledge base domain
Soon
Knowledge base analytics
Soon
Advanced knowledge base analytics
Soon
Customer Portal
Customer portal
Soon
Ticket submission
Soon
Customer ticket history
Soon
Knowledge base access
Soon
Portal branding
Soon
Custom portal domain
Soon
Channels
Live chat
Soon
Additional channels
Soon
Teams & Routing
Teams
Soon
Team assignment
Soon
Automatic routing
Soon
Advanced routing
Soon
Escalation rules
Soon
SLA
SLA tracking
Default SLA
SLA by priority
Business hours
Custom SLA configurations
Soon
SLA by category
Soon
Multiple SLA policies
Soon
Integrations & API
Integrations
Soon
API access
Soon
Webhooks
Soon
Higher API limits
Soon
Advanced integration capabilities
Soon
Files & Storage
Email attachments
File library
File storage
10 GB
File access controls
Soon
File version history
Soon
Additional storage
+500 kr. / 5 GB
Reply Templates
Reply templates
Unlimited
Template categories
Email Signatures
Signature templates
Custom signature content
Multiple signature styles
Soon
Advanced signature design
Soon
AI - Additional add on (Paid seperatly)*
AI reply drafting
Soon
AI rewriting
Soon
AI categorization
Soon
AI automatic translation
AI sentiment
Soon
AI assignment
Soon
AI knowledge assistance
Soon
Knowledge-trained AI
Soon
AI learns your team's style
Soon
Advanced AI capabilities
Soon
AI usage is included with every Konekt plan. Need more? Add additional usage as your team grows.
Team & Permissions
Standard roles
Multiple teams
Soon
Advanced permissions
Soon
Custom roles
Soon
Administration
Audit log
Beta
Support
Standard support
Priority support
Dedicated support
Direct founder access

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"Consectetur Lorem amet veniam minim culpa enim id cillum et aliqua velit. Adipisicing veniam est officia enim id Lorem ea qui magna qui!"
Kristjรกn รvarsson, CEO at NetRent

"Consectetur Lorem amet veniam minim culpa enim id cillum et aliqua velit. Adipisicing veniam est officia enim id Lorem ea qui magna qui!"
"Consectetur Lorem amet veniam minim culpa enim id cillum et aliqua velit. Adipisicing veniam est officia enim id Lorem ea qui magna qui!"
Kristjรกn รvarsson, CEO at NetRent

"Consectetur Lorem amet veniam minim culpa enim id cillum et aliqua velit. Adipisicing veniam est officia enim id Lorem ea qui magna qui!"
"Consectetur Lorem amet veniam minim culpa enim id cillum et aliqua velit. Adipisicing veniam est officia enim id Lorem ea qui magna qui!"
Kristjรกn รvarsson, CEO at NetRent
FAQ's
Everything you need to know
Weโve answered your top questions to show how we can transform your sales pipeline.
Can I change plans later?
What happens if I need more agents or storage?
Why are some features only available on higher plans?
Do you offer annual billing?
Do you charge based on ticket volume?
Can I try Konekt before committing?
Can I change plans later?
What happens if I need more agents or storage?
Why are some features only available on higher plans?
Do you offer annual billing?
Do you charge based on ticket volume?
Can I try Konekt before committing?
More support, less complexity.
Give your team a faster, simpler way to manage customer support, and get up and running without the usual complexity.

More support, less complexity.
Give your team a faster, simpler way to manage customer support, and get up and running without the usual complexity.

More support, less complexity.
Give your team a faster, simpler way to manage customer support, and get up and running without the usual complexity.
