Cookie Policy
Last updated:
1. Introduction
This Policy explains how Konekt uses cookies and similar technologies on its public website and web-based customer-service platform.
Contact: privacy@konekt.is
Cookies are small files stored on a device. Similar technologies may store or access information to support functionality, security, analytics, and user experience.
2. Types of Technologies
Strictly necessary technologies
These support core functions such as authentication, session management, security, and remembering privacy preferences. Where permitted by law, genuinely necessary technologies may be used without consent.
Analytics technologies
Analytics technologies help us understand website visits, feature usage, performance, and technical errors. Depending on the tool, they may collect page views, device information, interaction events, and online identifiers.
Session-recording technologies
Session-recording tools may capture clicks, scrolling, navigation, and other interactions with a website or application. Depending on their configuration, they may also capture entered text or other personal information.
We take appropriate steps to minimize unnecessary collection and mask or exclude sensitive fields where supported.
Functional technologies
These may remember preferences and settings. Whether consent is required depends on their purpose and implementation.
3. Consent and Preferences
Where required by applicable law, we obtain consent before using non-essential cookies or similar technologies.
Where a preference tool is provided, users can choose which non-essential technologies to allow and change or withdraw their preferences. Rejecting non-essential technologies should be as accessible as accepting them where required by law.
Browsing a website alone will not be treated as consent where affirmative consent is legally required.
4. Third-Party Providers
Konekt may use third-party providers for analytics, session recording, hosting, authentication, payment processing, and other services.
Microsoft Clarity and Mixpanel are potential analytics providers. The actual providers, technologies, and settings used will be reflected in our current cookie list or privacy disclosures.
Third-party providers may process information under their own terms and privacy notices. We assess applicable arrangements and provide information required by law.
5. Managing Cookies
You can manage or delete cookies through your browser settings. Blocking some technologies may affect website or platform functionality.
Where Konekt provides a preference tool, use it to manage non-essential technologies and update your choices. Browser controls may not manage every form of storage or tracking technology.
6. Personal Data and Retention
Information collected through cookies may constitute personal data. Our Privacy Policy explains how we process personal data.
Cookie names, providers, purposes, and retention periods depend on the technologies and configurations used. We will document these details in the applicable cookie list or preference tool.
7. Changes
We may update this Policy when our technologies, services, or legal obligations change. The latest version will be published on our website.
8. Contact
Ævar Bernburg Kristjánsson
Konekt, Iceland
privacy@konekt.is